FREE Shipping on Orders $50+


Customer Service

Shipping Policies
Orders are shipped on business days only. Business days are Monday through Friday, excluding federal holidays in the United States and Canada.

Orders with Overnight or Second Day Service will be shipped the same day if placed by 11:00 am EST.

If a signature waiver is in place, Pür Minerals cannot accept responsibility for lost or stolen packages. Signature not required.

Overnight and Second Day Service are not available for shipments to P.O. Boxes and Canada.

**International Buyers please note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchase.

We’re sorry; we are currently unable to accept orders to be billed or shipped to destinations outside North America.

Shipments to P. O. Boxes and U.S. Territories
Most orders may be shipped to P.O. Box or Military APO/FPO addresses, but some restrictions may apply.

Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service (USPS).

Military APO/FPO orders and orders shipping to P.O. Box addresses cannot be shipped via Second Day or Overnight Priority Service.

For orders shipping to APO/FPO locations, please select AE for Armed Forces Europe, Middle East, Africa and Canada; AA for Armed Forces Americas; and AP for Armed Forces Pacific. Also make sure that you have selected United States in the country field.

Shipments to Alaska, Hawaii, or U.S. Territories
Pür Minerals accepts orders being shipped to Alaska, Hawaii and the U.S. Territories of Puerto Rico, Guam and U.S. Virgin Islands.

Priority shipping methods (Overnight or Second Day Service) are not available for certain locations in Alaska and Hawaii and the U.S. Territories.

If you have any questions concerning the shipment of your order, please contact us by phone 1.866.PUR.0022 (1.866.787.0022), or email us at customerservice@purminerals.com.

Shipping Options
Pür Minerals orders are shipped and delivered on business days (Monday through Friday, excluding federal holidays). Below are the shipping options available for your package. Please select the option that best suits your delivery needs during checkout.

Standard Service
Most orders shipped via Standard Service are processed and shipped in 1–2 business days, depending on product availability.

Most Standard orders are delivered within 7–10 business days from the order’s shipping date.

Second Day Service
Second Day orders placed by 11:00 am EST will be processed and shipped the same day, depending on product availability.

Second Day orders placed after 11:00 am EST will be processed and shipped the next business day.

Most orders shipped via Second Day Service are delivered within 2–3 business days from the order’s ship date.

We’re sorry; orders destined for P.O. Boxes, or APO/FPO locations are not eligible for Second Day Service.

Overnight Service
Overnight orders placed by 11:00 am EST will be processed and shipped the same day, depending on product availability.

Orders placed after 11:00 am EST will be processed and shipped the next business day.

Orders shipped via Overnight Service are delivered within 1 business day from the order’s shipping date.

We’re sorry; orders destined for P.O. Boxes or APO/FPO locations are not eligible for Overnight Shipping.

Shipping Rates for U.S. and Canada (all shipping charges are in U.S. currency).

U.S. Shipping Rates
Purchase Amount Ground
(delivered in 7-10 business days)
2nd Day
(delivered in 2–3 days
for orders
before 11:00 am EST)
Overnight
(for orders
before 11:00 am EST)
$0 - $24.99 $5.95 $10.95 $20.95
$25.00 - $39.99 $6.95 $11.95 $22.95
$40.00 - $49.99 $7.95 $12.95 $24.95
$50.00 - $74.99 FREE* $13.95 $26.95
$75.00+ FREE* $14.95 $28.95

*Orders that qualify for Free Ground Shipping will ship via USPS and may take up to 14 business days.

Canada Shipping Rates
Purchase Amount Ground
(delivered in 14-21 business days)
$0 - $24.99 $5.95
$25.00 - $39.99 $6.95
$40.00 - $49.99 $7.95
$50.00 - $74.99 FREE
$75.00+ FREE

Item Availability - Temporarily Out of Stock / Backordered Items
If you place an order with an out of stock item, we will hold your order until items are available for shipment.

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